Setting departments

If you have multiple ShareInbox accounts and want to allow users that want to send a request select which channel to send to (in form of departments), you can set this up in the settings page as well.

If for example you have the accounts sales@awesomesite.com and support@awesomesite.com, you may want to enter the values "Sales" and "Support" as departments connected to these respective channels. These values are shown to the user as a dropdown option to pick from when about to send a new request.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.